Carelon Behavioral Health

In the diverse and dynamic communities of Missouri, prioritizing mental and behavioral health is just as important as physical well-being. For individuals and families in Clayton and the wider St. Louis metropolitan area, navigating the complexities of mental health support can be a crucial step towards overall wellness. Carelon Behavioral Health, located in Clayton, is a significant provider in this field, offering a range of services designed to help individuals facing mental health challenges and substance use disorders.

It's important to clarify that despite the automated request for a "car wash" description, the provided information clearly identifies "Carelon Behavioral Health" at the given address. Therefore, this article will focus on accurately describing Carelon Behavioral Health as a mental and behavioral health service provider, not a car wash. This distinction is vital for providing factual and helpful information to local users in Missouri seeking appropriate services.

Carelon Behavioral Health aims to transform healthcare by making whole-person health possible, focusing on comprehensive solutions for behavioral health needs. While some customer experiences, particularly those related to insurance administration and provider networks, have faced challenges, the organization's mission remains centered on improving the lives of those under its care. This article will explore Carelon Behavioral Health's role in the Missouri community, its location, the services it offers, key features of its approach, and how to contact them for behavioral health support.

Carelon Behavioral Health is located at

120 S Central Ave, Clayton, MO 63105, USA

. This address places it in the heart of Clayton, a prominent and easily accessible suburb of St. Louis. Central Avenue is a major thoroughfare in Clayton, known for its professional buildings, businesses, and access to public transportation, including the Metrolink. This central location ensures that the facility is highly accessible for individuals seeking behavioral health services from various parts of St. Louis County and beyond.

The building’s presence in a professional and well-established area reflects the serious and professional nature of the services provided. Accessibility via major roads and public transit routes makes it convenient for appointments, minimizing travel stress for individuals who may already be navigating challenging health circumstances. The ease of access contributes significantly to making essential behavioral health care more attainable for Missouri residents.

Carelon Behavioral Health is a leading provider of mental health and substance use disorder treatment services. They offer a comprehensive suite of programs and support, focusing on a whole-person approach to care. Their services are designed to address a wide spectrum of behavioral health needs. Key services include, but are not limited to:

• Crisis Intervention: Providing immediate support and resources for individuals experiencing a mental health crisis.
• Counseling and Therapy: Offering various therapeutic modalities, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused therapy, to help individuals manage conditions like anxiety disorders, depressive disorders, bipolar disorder, and PTSD.
• Substance Use Disorder (SUD) Treatment: Comprehensive coverage for rehabilitation programs, outpatient counseling, medication-assisted treatment (MAT), and support services for individuals battling addiction.
• Medication Management: Connecting individuals with psychiatrists and psychiatric nurse practitioners for medication evaluations and ongoing management of mental health conditions.
• Employee Assistance Programs (EAP): Offering counseling services, digital tools, and educational information to improve work-life balance and overall wellness for employees.
• Specialty Care Services: Addressing prevalent conditions and complex challenges, including support for autism spectrum disorder (ASD) with therapies like speech and occupational therapy.
• Care Navigation and Integration: Guiding individuals through the healthcare system to ensure timely access to appropriate care and resources, often coordinating with multidisciplinary care teams for whole-person health.
• Provider Network Management: Building and maintaining a network of qualified behavioral health providers to connect members with the right resources.

Carelon Behavioral Health emphasizes several key features and highlights in its approach to providing mental and behavioral health services:

• Whole-Person Care Approach: They extend beyond clinical settings to address behavioral, economic, medical, and social drivers of health, recognizing that various factors impact mental and physical well-being.
• Extensive Provider Network: Carelon aims to connect individuals with a broad network of doctors, nurses, therapists, and advocates to meet their behavioral, physical, and social health needs. While some reviews indicate challenges with provider directory accuracy, this remains a stated goal.
• Evidence-Based Treatments: The organization relies on clinically proven methods and digital tools to deliver effective care for a wide range of conditions.
• Crisis Solutions: They offer nationally recognized crisis response services, focusing on superior coordination, prevention, and oversight for urgent behavioral health needs.
• Focus on Prevention, Recovery, and Resilience: Carelon's programs are designed to support individuals throughout their journey, from early intervention to sustained recovery.
• Support for Diverse Populations: They are committed to serving a wide range of individuals, including military and veterans, and promoting inclusivity for people with varying abilities and diverse backgrounds.
• Digital Tools and Resources: Integrating technology to provide convenient access to counseling services, customized digital tools, and educational information.
• Mission-Driven Philosophy: Guided by a mission to help people live their lives to the fullest potential, with core values including integrity, dignity, community, resiliency, ingenuity, and advocacy.
• Experience and Reach: With over 40 years of experience and supporting millions of members across the U.S., Carelon Behavioral Health has a significant presence and depth of knowledge in the field.

For individuals in Missouri seeking behavioral health services from Carelon Behavioral Health, here is the contact information:

• Address: 120 S Central Ave, Clayton, MO 63105, USA
• Phone: While specific phone numbers for the Clayton office are not universally publicized as direct public lines, Carelon Behavioral Health provides general contact numbers for various services. It is often recommended to contact them through the general Carelon Behavioral Health hotlines or their website for specific needs, or refer to information provided by your health plan if Carelon is your benefits administrator.
• General inquiries / Provider Services Line (for providers): 800-397-1630 (Monday-Friday, 8 a.m. to 8 p.m. ET)
• Substance Use Disorder Referral and Provider Helpline: 866-645-8216 (24/7 referrals)
• National Suicide and Crisis Lifeline: 988 (for immediate crisis support)
• For health plan members: Please refer to the number on the back of your insurance ID card, as Carelon Behavioral Health often administers benefits for various health plans.

For residents in Clayton, Missouri, and the broader region who are seeking support for mental health and substance use disorders, Carelon Behavioral Health at 120 S Central Ave offers a substantial resource. While it is not a car wash, it plays a critical role in the community by providing essential behavioral healthcare services.

Its central location in Clayton ensures accessibility for individuals navigating their health journeys. The comprehensive range of services, from crisis intervention and various therapies to substance use disorder treatment and medication management, means that individuals can find support for a wide array of conditions. The emphasis on a whole-person approach, aiming to address not just clinical symptoms but also life's broader impacts on well-being, demonstrates a commitment to holistic care.

Despite some of the challenges related to large-scale insurance administration that can be noted in public feedback, Carelon's stated mission to improve lives, its extensive network, and its focus on evidence-based practices underscore its importance as a behavioral health resource. For Missourians needing professional, structured support for their mental and behavioral health, Carelon Behavioral Health in Clayton stands as a key access point to comprehensive and compassionate care.